Tech Mahindra Walk In 30th Aug to 6th Sept 2022 for Freshers & Expereinced

Tech Mahindra Walk In 30th Aug to 6th Sept 2022 for Freshers & Expereinced. Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$5.2 billion company with over 145,000 employees across 90 countries.

Tech Mahindra invites Freshers & Experienced, Dynamic & Self-Motivated Professionals  for the below positions at the Pune location. 

Tech Mahindra is recruiting for the accompanying positions:

-Technical Support Associate

Refer Notification & all relevant information below. Interested and qualified applicants can attend at scheduled time.

Opportunity Details:

Post Name: Technical Support Associate

Capability: Any Graduate 

Experienced:0 to 4 years

Set of working responsibilities: Tech Mahindra  Hiring For Technical Support Associate !

Significant Details :

Place: Pune

Walk In interview Date:30 August - 6th September

Time:9.30 AM - 5.30 PM

Walk In Address:Sector-60 Noida

Contact - If interested Call/WhatsApp :-9140142149 - Archil Rathore (HR)  

Note:If Intrested Send Resume to AR00824296@TECHMAHINDRA.COM

Choice Process: The determination will be based on Interview.

Set of working responsibilities:

Tech Mahindra Noida is hiring candidates for one of the leading International Telecommunication Provider with Excellent communication skills.

Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process.

Follow-up/ update ticket for every call to ensure timely closure.

Call ownership, drive to resolution and communication with customer.

Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey.

Proactive monitoring & Perform documented Escalation process.

Troubleshooting on Application Support

Troubleshooting on Printers & MFDs

Troubleshooting on VPN software and Collaboration tools

Troubleshooting on Password Reset tools and Remote Control tools

Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking

Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)

Applicants Specifications & Qualification:

Excellent communication (verbal and written) skills

Willingness to work in 24/7 environment.

1 year or more experience in similar role. (Technical Support/ Service desk/ Desktop Support etc)

Experience on Desktop support, application support

Exposure on ITSM ticketing tools.

Only Immediate Joiners