Wipro Ltd Walk In Interview 12th Aug 2022

Wipro Ltd Walk In Interview 12th Aug 2022.Wipro Walk In Interview 2022 .Wipro Notification all relevant info below..Interested and qualified up-and-comers can go to meet with on planned time and venue.Wipro assists clients with carrying on with work better by utilizing our broad experience, profound innovation ability, extensive arrangement of administrations and in an upward direction adjusted plan of action. Our 55+ committed arising advancements €˜Centers of Excellence€™ empower us to bridle the most recent innovation for conveying business ability to our clients.

Opening subtleties:

Post Name: Technical Support Engineer/Service Desk Analyst

Capability: B.Tech/B.E. in Any Specialization,B.Sc in Computers,BCA in Any Specialization

Experienced:0-2 years

Compensation: Not Disclosed

Expected set of responsibilities: Wipro Hiring For Technical Support Engineer/Service Desk Analyst !

Significant Details :

Area: Pune

Walk In Interview Date: 12th August,2022

Time:- 09:30 AM - 05:00 PM

Place: Wipro Tech Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune 411 057.

Contact: Payal Shinde (8208841496)

Choice Process: The determination will be based on Interview.

Set of working responsibilities.

Job Purpose

The motivation behind this job is to the primary resource for the B2B clients who call Wipro Service Desk to investigate suitable end client issues in accordance with Wipro's Service Desk targets

Be answerable for essential client backing and client support

Answer inquiries from all calls, gateway, messages, talks from the client

Get comfortable with every client and their separate applications/processes

Learn major activities of usually utilized programming, equipment and other hardware

Observe guideline administration work area working methods by precisely logging all help work area tickets utilizing the characterized following programming

Guarantee that the scorecard is kept up with according to SoW as for TAT, SLA and hits

Deal with all inquiries or raise on the off chance that not resolve according to the characterized helpdesk approaches and structure

Standard MIS and goal log the executives on inquiries raised

Record occasions and issues and their goal in logs

Follow-up and refresh client status and data

Pass on any criticism, ideas, accelerations by clients to the fitting inner group

Distinguish and recommend enhancements for processes, methods and so on