Freshers & Experienced Graduates Walk In 9th & 10th Sept 2022 At Infosys. Infosys BPO, the Business Process Outsourcing subsidiary of Infosys Limited (NYSE: INFY), today announced that the company has received the approval of the Ministry of Corporate Affairs, Government of India to change its name to Infosys BPM Limited. The new name is effective immediately, and will be implemented across the company's services.
Infosys BPM Ltd invites Freshers & Experienced, Dynamic & Self-Motivated Professionals for the below positions at the Pune, Bangalore/Bengaluru location.
Infosys BPM Ltd is recruiting for the accompanying positions:
-Customer support process
Refer Notification & all relevant information below. Interested and qualified applicants can attend at scheduled time.
Opportunity Details:
Post Name: Customer support process
Capability: BCA,BTECH,MCA,BE,MSc,BSC,Any graduate
Experienced:0 to 2 years
Set of working responsibilities: Infosys BPM Ltd Hiring For Customer support process !
Significant Details :
Place: Pune, Bangalore/Bengaluru
Walk In interview Date: 9th & 10th September (Friday & Saturday)
Time:10 AM till 12.30 PM
Walk In Address:Indore office Venue:Infosys Indore DC, Near Super Corridor,Scheme No. 151 and 169B, Super Corridor Rd,Tigaria Badshah, Indore, Madhya Pradesh 453112.
Referral ID : PROGEN-HRODirect-121907
Choice Process: The determination will be based on Interview.
Set of working responsibilities:
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/joblist?companyhiringtype=BPM&countrycode=IN
Referral ID : PROGEN-HRODirect-121907
Things to remember while entering the campus
Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
Please wear masks, & follow Covid protocols
Documents to Carry:
Carry 2 Copies of print out your updated resume;
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
Title : Service desk and Customer Service
Job Location: Bangalore or Pune
CS Roles:: Any graduate with 15years of formal education
SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Shifts : Night Shift Work from Office.
Experience : 0 to 2 years of Experience
Job Description:
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft office tools.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customers time
Good time management, ensuring all contacts with customers add value
Work from Office
Pointers to note:Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
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