HCLTech Nagpur Off Campus Recruitment Drive 1st May 2023 for Freshers

 HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 225,944 employees.

HCL Technologies Ltd invites Experienced, Dynamic & Self-Motivated Professionals for the below positions at the Nagpur location. Job Opening for 1 Any graduate.

HCL Technologies Ltd is recruiting for the accompanying positions

Refer Notification & all relevant information below. Interested and qualified applicants can attend at scheduled time.

Opportunity subtleties:

Post Name: Service desk

Capability: Any Graduate

Experienced:0 to 3 years.

Set of working responsibilities:HCL Technologies Ltd  Hiring for  Service desk!

Significant Details:

Job Location:Nagpur

Walk In Date: 1st May 2023

Time: 10.00 AM - 1.00 PM

Venue:Plot no. 5, Sector-12, MIHAN SEZ, Nagpur, Maharashtra, India-441108.

Hiring SPOC: Samiksha Wankhede

Choice Process: The determination will be based on Interview.

Set of working responsibilities:

Roles & Responsibilities -

• Provide hardware, software or network problem resolutions via telephone, e-mail, or chat for HCLTech s global customers.
• Extend L1/L2 support through ITIL processes.
• To maintain high login Efficiency (Availability) for customers
• To resolve tickets within agreed SLA of ticket volume and time
• Work on ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center, etc.
• To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
• Maintain ownership of incidents, ensure status update, and offer resolution according to SLAs.

Skills Required -

• Should have excellent English verbal and written communication skills.
• Should be comfortable with rotational 24/7 shift timing.
• Basic knowledge on MS office.

All the best!

*Applicants who have attended previous recruitment drives and those who are not meeting the eligibility criteria, will not be entertained.

P.S. all relevant COVID-19 safety protocols will be adhered to. Attendees are required to wear a mask, and maintain social distancing guidelines. Candidates are also required to carry their COVID-19 vaccination certificate.

For More Details Please Click Here & Apply Now